Southern Cross Coaching Insight

Practical Tips To Deal With Difficult People, Lessen Conflict and Reduce complaints

Wherever you go you’re at some stage going to come across conflict and have to deal with difficult people, whether you’re in a customer facing role or in a team. However, there’s a lot we can all do to calm it, to diminish its impact and reduce complaints.

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About the Southern Cross Coaching & Development Logo

Instead of our usual article we thought you might be interested in a bit of an insight into what makes us tick. We felt that explaining the SCC&D logo, how it came about and what it means might be a good place to start.

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The Importance of Feedback in Engagement, Leadership and Productivity

There is an undeniable body of evidence, both research-based and practical experience that says that frequent respectful, positive and constructively critical feedback leads to increased engagement.

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How To Become ‘Luckier’ In Getting Your Next Job

Tips and tricks for better covering letters, CVs & interviews

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10 Steps to Building Your Ultimate Team Culture

Simple but Effective Tools for your Team Building

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Improve Your Leadership, Team and Workplace Communication: How to Ask Questions Successfully

Article: Improve Your Leadership, Team and Workplace Communication: How to Ask Questions Successfully

The tips we’re sharing today are equally applicable to all levels - executives, managers and staff alike. Primarily aimed at improving teamwork and relationships across the workplace, they are also equally effective in your personal life with family and friends.

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Top Tips for Coping with and Managing Change

How much change have you experienced in the past year? How much are you likely to experience in the next year?

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NSW Business Chamber Awards 2014, Excellence in Business Ethics Regional Finalists, Luna Park - Photo Gallery

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