Wherever you go you’re at some stage going to come across conflict and have to deal with difficult people, whether you’re in a customer facing role or in a team. However, there’s a lot we can all do to calm it, to diminish its impact and reduce complaints.
Southern Cross Coaching Insight
Instead of our usual article we thought you might be interested in a bit of an insight into what makes us tick. We felt that explaining the SCC&D logo, how it came about and what it means might be a good place to start.
There is an undeniable body of evidence, both research-based and practical experience that says that frequent respectful, positive and constructively critical feedback leads to increased engagement.
Tips and tricks for better covering letters, CVs & interviews
Simple but Effective Tools for your Team Building
The tips we’re sharing today are equally applicable to all levels - executives, managers and staff alike. Primarily aimed at improving teamwork and relationships across the workplace, they are also equally effective in your personal life with family and friends.
How much change have you experienced in the past year? How much are you likely to experience in the next year?